Kay Jewelers Outlet in Nashville, TN Closed now

Reviews about Kay Jewelers Outlet

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  July 04, 2019, by pandion rain
  I've always received great service from these guys and they're prices are amazing. My wife fell in love with a Leo ring at another store which was way out of my budget. Kevin and Caleb were able to order get it for me and save me about $1500. Having worked in retail myself years ago I understand how challenging it can be to juggle so many things randomly thrown at you day in and day out and trying to appease every customer and situation that calls or comes in. So, really appreciated that they told me when ordering about a possible delay because my wife has tiny little fingers....seriously we're talking pencil thin....and that the vendor might have to customize one for a size 3 1/2. Sure enough, that's what happened and it took about 45 days longer, but hey I just saved a ton of money and I don't have to worry about loosing diamonds from sizing a bigger ring down too far. My wife was huffy and impatient at one point and swore off Kays, but calmed down once they explained that Leo was making a special version of this ring just for her that will fit her perfectly and that making a beautiful ring of such high quality isn't something that can rushed. Needless to say, a few weeks later when my wife finally saw the ring on her finger...in her tiny little size....well, let's just call it a Kodak moment. That day I was able to walk down to Bass Pro and buy a new Minn Kota trolling motor for my bass boat and she didn't say a word.
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  February 13, 2019, by Megan McGill
  The lady working in Kay Jewelers was extremely rude today when I went in to ask if they had any options for class rings. The moment that I walked in she looked directly at me and it was clear that she did not want to help me because I probably looked like I was not going to buy anything. Then as soon as I said that I liked their selection and would be back in soon go pick one out she did not say a word and walked away. I am guessing that she was not interested in being friendly or providing me assistance once she figured out that I was not buying a ring today. I would have liked to try a couple of rings on, but I didn’t want to spend another minute in the store after being treated that way. Other than this experience, the employees of Kay have been helpful, but I felt the need to write a review about this experience because no customer deserves to be treated the way I was treated today.