Vanderbilt Health Clinic at Walgreens Hermitage in Nashville, TN Open now

Reviews about Vanderbilt Health Clinic at Walgreens Hermitage

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  August 12, 2019, by Nicholas Sweet
  I checked in at 12:15pm and one of the nurses called me over to get my information since I had not been there before. I sat down and she came over after a few minutes to ask is I had the flu or a cold, which I did not. An hour goes by and everyone has been helped that was in front of me and I'm the only person waiting to be helped. She leaves to go on lunch which is understandable. It's that time and if they don't take it even if people are waiting, they will never get one. I'm not upset with this. She passes me as she leaves, and an hour later when she returns from lunch. Other people begin to show up and sign in. I figure I wouldn't be waiting much longer, until I see them call someone else up for the doctor. I go up to the counter and calmly ask if I'm still on the list. People make mistakes and it is no big deal if I accidently was taken off. She asks for my name, however, and tries to pin the blame on me, saying she called for me, even though I had been sitting there the entire time. Mistakes happen, but when a health clinic doesn't take responsibility for the actions, I no longer trust them to be able to handle my health properly. I finally left at 2:30pm, two hours after I had arrived, not having been seen by the doctor.